Frequently Asked Questions

1. What is Caliente?

Caliente is a fast growing Emirati brand specialized in designing, creating, and selling high end trucker caps and apparels.

2. Where does the name come from?

The word Caliente came from the Spanish word HOT which resembles the hottest designs the national brand provides.

3. Do you have a Physical store located in UAE?

Yes. Our store is located in Dubai Mall near ice rink. We also have Distributors in Sharjah, Abu Dhabi and Fujairah.

4. How would I know if my order has been ship?

You will received a confirmation on your email and you can always track your order. Just go to our website and click on track your order.

5. How do I buy items online?

It couldn't be easier. Simply register for an account at and then browse the site and purchase whatever you want.

6. Can I return the item I bought if I change my mind?

Yes. If not completely satisfied, you may return any items for a full refund. Returns are accepted with our authorization only. You may refer to our cancellation and return policy.

7. Do you ship internationally?

Yes we do. We partner with Aramex which is a leading global provider of comprehensive logistics and transportation solutions.

8. Can we pay Cash on Delivery?

We accept Cash on Delivery in GCC and UAE only.

9. Do you accept Paypal?

Yes we accept Paypal. You may also pay using your Visa or Master Card Cards.